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While the homestay family is responsible for making sure the student receives appropriate and timely care, the cost of medical care will be paid by the student. All students enrolling at Kapiti College will have a comprehensive insurance policy that covers routine medical care and medical emergencies. While International Students can't be enrolled for subsidised care in a General Practice, there are different options available to them.
General Practice Registration
Some General Practice Clinics accept Internaltional Student registrations if they are living with one of their enrolled patients. This is subject to individual clinic policy and their capacity at the time of enquiry. International students will pay the full casual rate upfront and can bring their receipts to the International Department to lodge an insurance claim for reimbursement.
Please check if this is an option with your clinic.
Medical Emergency
Medical Emergency
In the unlikely event there is a life threatening emergency or serious illness out of hours take them to the Emergency Department at Wellington Regional Hospital, Kenepuru, or Palmerston North, or call 111 then contact the homestay coordinator or International Director as soon as practical. They will contact the natural parents to inform them of the situation, ask for additional medical history, and get their consent for any treatment.
Healthline - for when you need advice
Healthline - for when you need advice
If you are unsure of whether they need to go to the clinic, or if your student is reluctant to go but you have concerns, you can call Healthline 24/7 on 0800 611 116 or visit www.healthy.org.nz. This is a good option to check on medications or if you have any other concerns. Translators are available. This is a free service and there is a call back option available so you don't have to wait on the phone.
Online GP care - for when you can't wait
Online GP care - for when you can't wait
International students can have an Online GP appointment to manage health issues or medications where a physical assessment isn't necessary. Students can book an appointment or join a queue for non-urgent care.
Online consultations with registered healthcare professionals are available 24/7. Cost ranges from $79 to $250 depending on the provider. Students will need to pay at the time of booking with their own credit card and they can bring their receipt to the International Department to get a reimbursement from their insurance provider. There are options to book in some languages (such as Chinese or German).
Pocketlab
Pocketlab is an online GP that can offer a range of services for international students such as standard consultations for illnesses, or longer consultations for mental health concerns such as stress, anxiety and depression. Rates are $89 for a standard and $149 for a long appointment, payable by the student when registering. Bookings are in English only.
Urgent Care - when they need to be seen
Urgent Care - when they need to be seen
In the event that your student needs in-person medical attention take them to Team Medical at Coastlands Mall. You will only be able to have a ‘walk in’ appointment and there may be a considerable wait.
They will need to take their passport and visa and they will need to pay upfront, which costs $130-$350 depending on the time. Have them bring their receipt to Margot to claim for insurance reimbursement.
Your student may not need you to wait with them (unless they are seriously unwell). If you can not wait with them please write a brief letter with their symptoms and your contact number and the homestay coordinator's contact number for the doctor, and also let the International Department know they are at the Urgent Care alone.
In-school health services
In-school health services
Kapiti College has in-house health services for students, such as counselling, nurse appointments, and physiotherapy. Our team of counsellors are onsite daily. Kapiti Youth Support runs a nurse clinic for students every Monday morning. They also provide a Wellington Alcohol and Drug counsellor who visits on request. Kapiti College has a visiting physiotherapist who provides a clinic one morning a week.
Booking links to the physio, the KYS Nurse and the counsellors are available on the student portal.
Routine Illness and Absences
Routine Illness and Absences
For routine illnesses and minor ailments can be treated at home with rest.
School absences due to illness must be reported. Text 022 507 6950 and give the student's full name, form class and the reason for absence ie. 'sick' or 'appointment'. You can also tell a staff member from the International Department.
Please do not administer any of your own over the counter medications to a student in your care without parental consent or advice from a medical professional. Never give a student your own prescription medicine.
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